Position Summary:

With general direction from the Director of Quality, designs and delivers regulatory and company training to Maintenance Technical Stores/Supply Clerks, Aircraft Cleaners, and Service Providers for both new and current employees.

Job Functions:

• Promotes and fosters a safe and secure operating environment.
• Designs and facilitates Technical Stores/Supply Clerk and Aircraft Cleaner training, and fuel training to Service Providers.
• Assists in the development of new training initiatives and curriculums, including web-based e-learning.
• Prepares and updates training materials for both classroom and field training.
• Acts as liaison with department staff, Maintenance, Service Provider management, and regulators/auditors.
• Evaluates employee performance in training programs and makes recommendations to agent/student and manager.
• Monitors and evaluates training procedures followed by maintenance and fueling providers.
• Maintains curriculums in accordance with IATA, CFR 49, OSHA, FAR, DOT, and EPA.
• Assists with obtaining and analyzing data to continuously improve the training curriculum.
• Coordinates with local Managers and Supervisors to ensure training concurrency of station personnel.
• Conducts GSE training and assists with performance audits.

Required Competencies:

• High level of judgment and initiative in dealing with employee issues and irregular operations.
• High degree of professionalism and ability to keep sensitive information confidential.
• Ability to communicate fluently in English.

Education & Experience:

Required:

• Associate or bachelor's degree in education or similar major - OR - one-year prior teaching or training experience.
• Strong computer skills, including Microsoft Windows, Microsoft Office (including MS Word & PowerPoint, Excel, Access), Internet courseware development tools, and e-mail.
• Excellent stand-up presentation skills.

Preferred:

• Training or experience in working with Adult Learning Styles
• Problem solving
• Analytical ability
• Interpersonal skills
• Strong oral and written communication skills

Supervisory Responsibilities:

None

Work Environment, Physical Demands & Travel:

• Corporate office; may be eligible for hybrid work.
• Classrooms/Offices/Stations.

• Moderate level of activity, significant walking/standing/movement required.
• Some travel required (50%).

Disclaimer: The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of duties and/or responsibilities associated with this position. Generally, each job function is considered essential to this position and any incumbent must be capable of performing them.