Office Service Representative III Job Locations US WI Milwaukee Requisition ID 2024 17895 # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full Time Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages.

Responsible for arranging, coordinating, promoting, and performing various community outreach events and activities. Responsible for assisting in the completion of eligibility and enrollment applications. Continually acquire and maintain knowledge of health insurance and the healthcare marketplace. Essential Job Duties Provide assistance to patients with the application(s

Communicates with guests for transactions, to process registration and complete orders. Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and use of equipment, and safety guidelines Educates guests on game play and wand operation for MagiQuest Maintains the daily operation of the MagiQuest game; documents and/or escalates any

Examine, identify and accurately interpret correspondence of mid range complexity by utilizing software, databases, websites and resources. Use deductive reasoning to determine the appropriate course of action. Handle a high volume of inbound and outbound calls from diverse people and create a positive experience for each caller under challenging circumstances. Actively l

Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre registration process. Completes the registration process on walk in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insu

Assists Client Service Managersin providing best of class service to our clients. Determines vested benefits, reconciles trust assets including participant loans and contributions, assists Plan Sponsors with standard requests, resolves internal intra departmental requests and manages reoccurring projects. Essential Functions Reasonable accommodations may be made to enable

Guide a team of Cash Applications Specialists by communicating performance expectations and providing regular feedback to foster growth and development. Serve as a subject matter expert in Cash Applications processes, managing certain special projects to continuously improve our financial operations. Assist with processing customer payments as needed. Minimum Requirements

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place. Maintain an in depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations. Direct large scale IT projects and implementations, serving as a resource for Customer Service leadership

Provide office clerical services (answering phones and other misc. office duties) Direct customers to appropriate departments Cashiering Limited accounting Uphold highest level of professionalism in customer service and detail oriented work Additional office tasks, as needed . Requirements High School Diploma or GED Equivalent Minimum 1+ year(s) relevant cashier experienc

Provide office clerical services (answering phones and other misc. office duties) Direct customers to appropriate departments Cashiering Limited accounting Uphold highest level of professionalism in customer service and detail oriented work Additional office tasks, as needed . Requirements High School Diploma or GED Equivalent Minimum 1+ year(s) relevant clerical experien

Oversee Uline's Backorder and Custom / Drop Ship operations with a focus on quality, speed and accuracy. Direct leaders on how to review and analyze department results to identify trends and opportunities for continuous improvement. Monitor and report on gross profit, returns, vendor performance and customer comments. Guide and develop team leaders by meeting on performan